{"id":114209,"date":"2026-06-23T09:26:34","date_gmt":"2026-06-23T09:26:34","guid":{"rendered":"https:\/\/mardinhaberyolu.com\/?p=114209"},"modified":"2026-06-23T09:26:34","modified_gmt":"2026-06-23T09:26:34","slug":"mardin-tsodan-kurumsal-basari-denetimden-tam-not","status":"publish","type":"post","link":"https:\/\/mardinhaberyolu.com\/?p=114209","title":{"rendered":"Mardin TSO\u2019dan Kurumsal Ba\u015far\u0131: Denetimden Tam Not"},"content":{"rendered":"<p>Kurumlar\u0131n sundu\u011fu hizmet kalitesini art\u0131rmak ve Akreditasyon Standard\u0131 gerekliliklerine uyumlar\u0131n\u0131 de\u011ferlendirmek amac\u0131yla ger\u00e7ekle\u015ftirilen denetim s\u00fcreci, MTSO&#8217;nun kurumsal kapasitesi ve hizmet standartlar\u0131ndaki y\u00fcksek seviyeyi bir kez daha ortaya koydu.<br \/>\nDenetim, T\u00fcrkiye Odalar ve Borsalar Birli\u011fi (TOBB) ad\u0131na T\u00fcrk Loydu Sistem Belgelendirme Ba\u015fdenet\u00e7isi Serkan Demirsan taraf\u0131ndan ger\u00e7ekle\u015ftirildi. Denetimin a\u00e7\u0131l\u0131\u015f program\u0131na MTSO Y\u00f6netim Kurulu Ba\u015fkan\u0131 Hatip \u00c7elik, TOBB Kad\u0131n Giri\u015fimciler Kurulu Ba\u015fkan\u0131 Deniz Hitay, TOBB Gen\u00e7 Giri\u015fimciler Kurulu Ba\u015fkan\u0131 \u0130brahim Bozdemir, Y\u00f6netim Kurulu Ba\u015fkan Yard\u0131mc\u0131s\u0131 Ey\u00fcp Erya\u011fma, Y\u00f6netim Kurulu \u00dcyesi \u0130brahim Batuk, akreditasyon ekibi olarak Genel Sekreter \u00c7etin Sasa, Genel Sekreter Yard\u0131mc\u0131s\u0131 Hakan \u00c7ay\u0131ro\u011flu, Kalite Akreditasyon Sorumlusu Lamia Kele\u015f, Ticaret Sicili M\u00fcd\u00fcr\u00fc Tu\u011fba Acabey ve Oda Sicil Personeli Elif \u0130lhan \u00c7ay\u0131ro\u011flu kat\u0131ld\u0131.<br \/>\nHatip \u00c7elik: \u201cMardin TSO\u2019yu T\u00fcrkiye\u2019nin \u00d6rnek Odalar\u0131ndan Biri Haline Getirdik\u201d<br \/>\nAkreditasyon standartlar\u0131n\u0131 b\u00fcy\u00fck bir titizlikle takip ettiklerini belirten MTSO Y\u00f6netim Kurulu Ba\u015fkan\u0131 Hatip \u00c7elik, g\u00f6reve geldikleri g\u00fcnden bu yana kurumsal d\u00f6n\u00fc\u015f\u00fcm ve hizmet kalitesini art\u0131rmaya y\u00f6nelik \u00f6nemli \u00e7al\u0131\u015fmalara imza att\u0131klar\u0131n\u0131 s\u00f6yledi.<br \/>\n\u00c7elik, yapt\u0131\u011f\u0131 de\u011ferlendirmede \u015fu ifadeleri kulland\u0131: \u201cG\u00f6reve geldi\u011fimiz ilk g\u00fcnden itibaren arkada\u015flar\u0131m\u0131zla birlikte kapsaml\u0131 bir stratejik plan haz\u0131rlad\u0131k. \u00d6nceliklerimizi belirleyerek, T\u00fcrkiye\u2019deki 367 oda aras\u0131nda kendine \u00f6zg\u00fc, \u00f6zg\u00fcn ve uygulanabilir bir yol haritas\u0131 olu\u015fturduk. Stratejik y\u00f6netimden finansal y\u00f6netime, bilgi i\u015flemden kurumsal ileti\u015fime kadar t\u00fcm alanlarda ciddi iyile\u015ftirmeler ger\u00e7ekle\u015ftirdik. Bug\u00fcn geldi\u011fimiz noktada mali yap\u0131s\u0131n\u0131 g\u00fc\u00e7lendirmi\u015f, i\u015flem hacmini art\u0131rm\u0131\u015f ve \u00fcyelerine daha h\u0131zl\u0131 hizmet sunan bir oda konumunday\u0131z. \u00dcyelerimizin bekleme ve i\u015flem s\u00fcrelerini ortalama 5 dakikaya kadar d\u00fc\u015f\u00fcrd\u00fck. Kurumsal kimli\u011fimizi yeniledik, dijital altyap\u0131m\u0131z\u0131 geli\u015ftirdik ve hizmet kalitemizi s\u00fcrekli y\u00fckselttik. Mardin Ticaret ve Sanayi Odas\u0131 art\u0131k T\u00fcrkiye\u2019deki en ba\u015far\u0131l\u0131 ve \u00f6rnek odalar aras\u0131nda yer almaktad\u0131r. Hedefimiz bu ba\u015far\u0131y\u0131 s\u00fcrd\u00fcr\u00fclebilir hale getirerek \u00fcyelerimize daha g\u00fc\u00e7l\u00fc hizmet sunmaya devam etmektir.\u201d<br \/>\nBa\u015fdenet\u00e7i Demirsan: \u201c\u00dcst Y\u00f6netimin Kararl\u0131l\u0131\u011f\u0131 Ba\u015far\u0131n\u0131n Temelidir\u201d<br \/>\nT\u00fcrk Loydu ad\u0131na denetimi ger\u00e7ekle\u015ftiren Sistem Belgelendirme Ba\u015fdenet\u00e7isi Serkan Demirsan ise akreditasyon s\u00fcre\u00e7lerinde en \u00f6nemli unsurun y\u00f6netimlerin konuya olan inanc\u0131 ve deste\u011fi oldu\u011funu vurgulad\u0131. Demirsan, \u201cAkreditasyon s\u00fcre\u00e7lerinin ba\u015far\u0131s\u0131nda en \u00f6nemli fakt\u00f6rlerden biri \u00fcst y\u00f6netimin s\u00fcrece olan g\u00fcveni ve kararl\u0131l\u0131\u011f\u0131d\u0131r. Mardin Ticaret ve Sanayi Odas\u0131\u2019nda bu sahiplenmeyi ve kurumsal fark\u0131ndal\u0131\u011f\u0131 g\u00f6rmek memnuniyet vericidir. S\u00fcrekli geli\u015fim anlay\u0131\u015f\u0131yla y\u00fcr\u00fct\u00fclen \u00e7al\u0131\u015fmalar, kurumun hizmet kalitesine olumlu \u015fekilde yans\u0131maktad\u0131r\u201d dedi.<br \/>\nMardin TSO Hizmet Standartlar\u0131nda \u00dcst Seviyede<br \/>\n\u0130ki g\u00fcn s\u00fcren denetim s\u00fcrecinde Mardin Ticaret ve Sanayi Odas\u0131\u2019n\u0131n bir\u00e7ok alandaki ba\u015far\u0131l\u0131 uygulamalar\u0131 dikkat \u00e7ekti.<\/p>\n<p><img fetchpriority=\"high\" decoding=\"async\" class=\"alignnone size-medium wp-image-114211\" src=\"https:\/\/mardinhaberyolu.com\/wp-content\/uploads\/2026\/06\/IMG-20260623-WA0005-300x199.jpg\" alt=\"\" width=\"300\" height=\"199\" srcset=\"https:\/\/mardinhaberyolu.com\/wp-content\/uploads\/2026\/06\/IMG-20260623-WA0005-300x199.jpg 300w, https:\/\/mardinhaberyolu.com\/wp-content\/uploads\/2026\/06\/IMG-20260623-WA0005-1024x678.jpg 1024w, https:\/\/mardinhaberyolu.com\/wp-content\/uploads\/2026\/06\/IMG-20260623-WA0005-768x508.jpg 768w, https:\/\/mardinhaberyolu.com\/wp-content\/uploads\/2026\/06\/IMG-20260623-WA0005-1536x1017.jpg 1536w, https:\/\/mardinhaberyolu.com\/wp-content\/uploads\/2026\/06\/IMG-20260623-WA0005.jpg 1600w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><br \/>\nDenetim kapsam\u0131nda; \u00fcyelere sunulan hizmetlerin ulusal ve uluslararas\u0131 standartlara uygunlu\u011fu, stratejik planlama ve kurumsal y\u00f6netim uygulamalar\u0131, insan kaynaklar\u0131 y\u00f6netimi, dijital d\u00f6n\u00fc\u015f\u00fcm ve ileti\u015fim s\u00fcre\u00e7leri, \u00fcye memnuniyeti \u00e7al\u0131\u015fmalar\u0131, belgelendirme ve ar\u015fivleme sistemleri ayr\u0131nt\u0131l\u0131 \u015fekilde de\u011ferlendirildi.<br \/>\nYap\u0131lan incelemeler sonucunda MTSO\u2019nun hizmet standartlar\u0131n\u0131 s\u00fcrekli y\u00fckselten, geli\u015fime a\u00e7\u0131k ve kurumsal kapasitesini her ge\u00e7en g\u00fcn g\u00fc\u00e7lendiren bir oda oldu\u011fu tespit edildi.<br \/>\nAkreditasyon Geli\u015fim Denetimi&#8217;nden tam not alan Mardin Ticaret ve Sanayi Odas\u0131, \u00fcyelerine daha kaliteli hizmet sunma hedefi do\u011frultusunda y\u00fcr\u00fctt\u00fc\u011f\u00fc \u00e7al\u0131\u015fmalarla b\u00f6lgenin en g\u00fc\u00e7l\u00fc meslek kurulu\u015flar\u0131ndan biri olma yolunda emin ad\u0131mlarla ilerlemeye devam ediyor.<\/p>\n<p>B\u00fclten<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Mardin Ticaret ve Sanayi Odas\u0131 (MTSO), 18-19 Haziran tarihlerinde ger\u00e7ekle\u015ftirilen Akreditasyon Geli\u015fim Denetimi&#8217;ni ba\u015far\u0131yla tamamlayarak tam not ald\u0131.<\/p>\n","protected":false},"author":1,"featured_media":114210,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[6,3,4,9,24],"tags":[],"class_list":["post-114209","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-ekonomi","category-guncel","category-manset","category-mardin","category-yazarlar"],"_links":{"self":[{"href":"https:\/\/mardinhaberyolu.com\/index.php?rest_route=\/wp\/v2\/posts\/114209","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/mardinhaberyolu.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/mardinhaberyolu.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/mardinhaberyolu.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/mardinhaberyolu.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=114209"}],"version-history":[{"count":1,"href":"https:\/\/mardinhaberyolu.com\/index.php?rest_route=\/wp\/v2\/posts\/114209\/revisions"}],"predecessor-version":[{"id":114212,"href":"https:\/\/mardinhaberyolu.com\/index.php?rest_route=\/wp\/v2\/posts\/114209\/revisions\/114212"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/mardinhaberyolu.com\/index.php?rest_route=\/wp\/v2\/media\/114210"}],"wp:attachment":[{"href":"https:\/\/mardinhaberyolu.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=114209"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/mardinhaberyolu.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=114209"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/mardinhaberyolu.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=114209"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}